Bekavo operates a physical casino hotel resort at 21 Finlay Street, Fitzroy VIC 3065, Australia. This Privacy Policy explains how we collect, use, and safeguard personal information of guests, visitors, vendors, and website users who interact with our property and channels. We adhere to applicable Australian privacy laws and exercise reasonable measures to protect data entrusted to us.
Data we collect. We may collect identification details for age and entry verification, reservation and stay information, contact details, payment confirmations completed at the property, preferences you share with our team, CCTV footage in public areas for safety, and communication records (calls, emails, in‑person requests). Our website may record basic technical logs such as pages viewed, device type, and time of visit to improve usability and security.
How we use data. We use information to deliver accommodation and on‑site services, verify age for gaming areas (18+), manage bookings and event arrangements, process venue payments, respond to enquiries, enhance safety, meet legal obligations, and refine service quality. We may generate aggregated insights that do not identify individuals to evaluate property performance and guest experience.
Sharing and transfers. We may share data with service providers supporting our operations (for example, IT support, secure payment processors handling at‑venue transactions, and professional advisors). Where required by law or in response to valid governmental requests, we may disclose relevant information. We require recipients to treat data confidentially and apply appropriate safeguards.
Retention and security. We keep personal information only for as long as needed to provide services and comply with legal requirements. Security controls include access limitation, encryption where appropriate, staff training, and monitored systems. While safeguards reduce risk, *** method can be guaranteed absolutely secure; we continuously review controls to improve resilience.
Your choices. You may request access, correction, or deletion where applicable. You can manage preferences for marketing communications and update stay‑related details by contacting our team. For cookies, we present a banner on this site; your decision is stored as the "cookieConsent" setting. You may also adjust browser preferences to limit cookies.
On‑site nature of services. Gaming is offered only within the Bekavo complex, with age verification at entry. Accommodation occurs at the hotel on our premises, and availability, terms, and pricing are provided by phone. We do not create online gaming accounts or process deposits for gambling activities.
Children. Access to gaming areas is restricted to adults (18+) under applicable rules. Our communications and advertising are designed for adults and avoid youth‑oriented themes.
International aspects. If service providers or systems operate outside Australia, reasonable steps are taken so that protection standards are comparable. Contractual clauses may apply to ensure confidentiality and security.
Contact. For privacy requests or questions, please email bekavo@hotmail.com or call + (61) 47 382-95-04. Postal and in‑person correspondence can be directed to our address: 21 Finlay Street, Fitzroy VIC 3065, Australia.
Updates. We may revise this Policy from time to time. Material changes will be signposted on this page with an updated date so you can review the latest version before visiting or engaging with our services.
